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‎06-16-2024 04:25 AM

HP Recommended
Product: HP ZBook Fury 16 G10 Mobile Workstation PC IDS Base Model
Operating System: Microsoft Windows 11

Recently HP PC Hardware Diagnostics Windows application v2.6.0.0 has ceased to execute on my HP ZBook Fury 16 G10. The application immediately exits whether launched directly from Windows or from within HP Support Assistant. Running as administrator does not resolve the issue. I have also tried uninstalling and reinstalling with no change. Lastly I tried installing a prior revision and this too fails. Attached is a screenshot of the application's error dialog as well as the fault that the application writes to the windows event log. Screenshot 2024-06-16 060526.pngScreenshot 2024-06-16 060629.png

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5 people had the same question
2 REPLIES 2

‎06-17-2024 07:05 PM

HP Recommended

Same issue using HP Pavilion.  Rebooted several times to no avail.

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‎06-19-2024 06:56 PM - edited ‎06-19-2024 06:57 PM

HP Recommended

I have a HP Omen 40L gaming desktop, AMD Ryzen 5700 CPU, the same Application Fault message. I have tried to repair, reset, uninstall and reinstall the application with no success. It is also the 2.6.0.0 version. 

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