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‎04-01-2021 08:31 AM

HP Recommended
Product: HP PROBOOK 450 G8
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

We have installed Symantec Endpoint Protection on HP PROBOOK 450 G8 model notebooks. The operating system is Windows 10 20H2. We prevent the use of USB with a policy through the Symantec antivirus application. Then, when we plug a USB memory into the laptop, the computer gives a blue screen error and restarts. What could be the reason.

1 REPLY 1

‎04-01-2021 10:31 AM

HP Recommended

@HUSNU_D 

Sorry, but this is clearly an issue with a third-party, non-HP product and we have no way to debug or fix issues with those.

 

You will have to contact Symantec Support to find out what they suggest.

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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