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HUSNU_D
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HP PROBOOK 450 AND Symantec Endpoint Protection USB PROBLEM

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HP PROBOOK 450 G8
Microsoft Windows 10 (64-bit)

Hi,

 

We have installed Symantec Endpoint Protection on HP PROBOOK 450 G8 model notebooks. The operating system is Windows 10 20H2. We prevent the use of USB with a policy through the Symantec antivirus application. Then, when we plug a USB memory into the laptop, the computer gives a blue screen error and restarts. What could be the reason.

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WAWood
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@HUSNU_D 

Sorry, but this is clearly an issue with a third-party, non-HP product and we have no way to debug or fix issues with those.

 

You will have to contact Symantec Support to find out what they suggest.

 

Good Luck

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