-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP Pavilion 15 Touchpad Problems

Create an account on the HP Community to personalize your profile and ask a question
07-05-2022 04:27 PM
Recently, my HP Pavilion's touchpad/trackpad has really started acting up.
Sometimes, for no reason, it starts going much slower than it otherwise would, which usually leads to it locking up with it going all over the place whenever I move my mouse and making random clicks all over the place for at least 10 seconds afterwords.
I've tried everything. I've wiped down my touchpad (seemed to work for a little bit, didn't), I've downloaded updates to drivers and computers (didn't even make a dent), I've even completely uninstalled and reinstalled my laptop touchpad driver, all while restarting pretty regularly.
Nothing works! I'm going crazy! My touchpad just randomly decides that it's just not going to work with me sometimes, and I have no idea what to do except for get a new one, which I really don't wanna do.
07-08-2022 12:13 PM
Hi @oggser
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing touchpad-related issues on your system. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
I would suggest you please use the link below and let me know the outcome of the steps you perform using the link: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=keyboard-trackpad-touchpad-is...
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping.
I am an HP Employee