• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion - 15-cs3153cl
Microsoft Windows 10 (64-bit)

Recently, my HP Pavilion's touchpad/trackpad has really started acting up.

 

Sometimes, for no reason, it starts going much slower than it otherwise would, which usually leads to it locking up with it going all over the place whenever I move my mouse and making random  clicks all over the place for at least 10 seconds afterwords.

 

I've tried everything. I've wiped down my touchpad (seemed to work for a little bit, didn't), I've downloaded updates to drivers and computers (didn't even make a dent), I've even completely uninstalled and reinstalled my laptop touchpad driver, all while restarting pretty regularly.

 

Nothing works! I'm going crazy! My touchpad just randomly decides that it's just not going to work with me sometimes, and I have no idea what to do except for get a new one, which I really don't wanna do.

1 REPLY 1
HP Recommended

Hi @oggser

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing touchpad-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and let me know the outcome of the steps you perform using the link: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=keyboard-trackpad-touchpad-is... 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.