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‎04-28-2022 02:32 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

How do I upgrade my graphics driver I have tried to use the intel driver support assistant but it says this "A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact Hewlett-Packard (HP) for the latest driver for your computer." the link it says to go to doesn't help me. Any ideas if it's even possible with a customized driver?

Category:
1 REPLY 1

‎04-28-2022 02:56 PM

HP Recommended

Hi:

 

If your notebook only has the onboard Intel HD graphics, see my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version.

 

Updating the Latest HD Graphics Driver from Intel...Skylake,... - HP Support Community - 7185608

 

Apparently as noted in one of the comments at the bottom of the article, using the graphics driver from Intel causes the switchable graphics not to work anymore.

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