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HP Recommended
HP Pavilion x360 convertaible
Microsoft Windows 10 (64-bit)

Hello,

 

After Updates for Windows 10 Version 1703 i am facing HP Pavilion accelerometerdll.DLL not found System error. 

 

like as:

 

''The code execution cannot proceed because accelerometerdll.DLL was not found. Reinstalling the program may fix this problem.'

 

This occurs with every reboot and start up of the machine.

 

help me, How can I easily fix this problem?

 

further more, i cannot found HP 3D Drive Guard in Device manager for uninstall.

 

Regards

Abdul Qadir

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Abdul-Qadir786

 

Thank you for posting in the HP Support forum. Welcome !

 

 

 

In order to fix this issue, please do the following.

 

1. Click on Start button

2. Type Control Panel and open it

3. Go to Programs and Features,

4. Find HP 3D DriveGuard and uninstall it

 

 

5. Restart the computer

 

6. Download and reinstall the app using the this version from here>> http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

 

Most likely the above instructions should fix your issue. In case it doesn't you will have to also update/reinstall Visual C++ redistributables >> https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

 

Hope this helps. Let me know how it goes

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

7 REPLIES 7
HP Recommended

Hello @Abdul-Qadir786

 

Thank you for posting in the HP Support forum. Welcome !

 

 

 

In order to fix this issue, please do the following.

 

1. Click on Start button

2. Type Control Panel and open it

3. Go to Programs and Features,

4. Find HP 3D DriveGuard and uninstall it

 

 

5. Restart the computer

 

6. Download and reinstall the app using the this version from here>> http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

 

Most likely the above instructions should fix your issue. In case it doesn't you will have to also update/reinstall Visual C++ redistributables >> https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

 

Hope this helps. Let me know how it goes

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Hey @IT_WinSec

 

thanks for respond...

 

i already mentioned in my above ticket that i can't found HP 3D DriveGuard in Program and Feature than how can i uninstall it.

 

anyother way to found this HP 3D DriveGuard..

 

Reagrds

Abdul Qadir

HP Recommended

Hi @Abdul-Qadir786

 

Thank you for coming back to me.

 

I asked you to search in Control Panel > Programs and features.

In your previous (initial) post you wrote you looked in Device Manager (these are different).

 

Please, have a look in Programs and features.

 

If you are still unable to find it there, just skip this and proceed with re-downloading and re-installing the app (instructions above).

 

Let me know how it goes.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

hey,

 

thanks for replay me too once again

 

the file that i found in my program and feature HP 3D Guard..

 

have a look on image is that correct file that i need to uninstall...

 

 

Regards

Abdul Qadir

 

 

image.jpg

HP Recommended

Hi,

 

Yes, the one you have selected (checked) is the correct one.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Hello,

 

i dont it and reinstall the SP package as above mentioned comment.

 

can you please explain these your lines

 

Most likely the above instructions should fix your issue. In case it doesn't you will have to also update/reinstall Visual C++ redistributables >> https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

need to more changes...

 

 

Regards

Abdul Qadir

HP Recommended

@Abdul-Qadir786 wrote:

 

can you please explain these your lines

 

Most likely the above instructions should fix your issue. In case it doesn't you will have to also update/reinstall Visual C++ redistributables >> https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 



Hi,

 

If reinstalling the app with the SP file solved the issue, no further actions are required.

 

These line are not always required and are provided in general. The application 3D drive guard needs MS Visual C++ package and something this may be needed if the C++ is not working.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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