-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- HP Pavilion g7-1219wm BIOS

Create an account on the HP Community to personalize your profile and ask a question

01-30-2019 08:53 PM - edited 01-30-2019 09:00 PM
This laptop was given to me. It is old and slow, so I put a lightweight Linux on it: Lubuntu 18.04 with XFCE. While making sure my drivers were up to date, I noticed there was a "newer" BIOS available. Figured I might as well update that too, keep everything up to date. However, like many people have ran into, the board ID is not in the downloaded files.
My current BIOS is F.53 and board ID is 3562.
The update is F.6A and available board IDs are 165C, 165E, and 3564. File: sp62234.exe
I have tried using a different computer to make a booatable USB with the BIOS files, to no avail. I run the file and choose to save files in a folder on the desktop. The next thing that pops up is supposed to be the HP BIOS tools, but instead I get InsydeFlash. So, this method isn't going to work for me.
Next I tried to download "HP UEFI Support Environment". I installed that on a USB flash drive and then moved the downloaded BIOS files to the "new" folder as instructed. I restart the computer and run the UEFI Support, but I run into none of the bin files corresponding the my board ID.
As per another post, I looked at the platform.ini file that came with the BIOS files that were downloaded. Under "[Platform_Check]" PlatformName11 is 3562, which matches my board ID, but under "[Multi_FD}", there is nothing about 3562.
[Platform_Check] Flag=2 PlatformName1=165C PlatformName2=165D PlatformName3=1660 PlatformName4=1661 PlatformName5=1664 PlatformName6=1665 PlatformName7=165E PlatformName8=165F PlatformName9=1662 PlatformName10=1663 PlatformName11=3562 PlatformName12=3563 PlatformName13=3564 PlatformName14=3565 PlatformName15=3566 PlatformName16=3567 PlatformName17=3568 PlatformName18=3569 PlatformName19= PlatformName20=
[MULTI_FD] Flag=1 FD#01=PCI,0,0,0,00,FFFFFFFF,96011022,0165CF6A.BIN FD#02=PCI,0,0,0,00,FFFFFFFF,15101022,0165EF6A.BIN FD#03=PCI,0,0,0,00,FFFFFFFF,17051022,03564F6A.BIN
Product Number: QE304UA#ABA
System Board ID: 3562
Current BIOS: F.53
Processor Type: AMD E450 with Radeon HD
