HP Pavilion stuck in update loop

[Tb122]

HP Pavilion Laptop 15-cs0xxx

I'm stuck in update mode - several days now- have tried numerous suggestions 10+ no help.  

[ub6424]

Hello @Tb122 

Sorry to hear that you are having problems ... I would like to help you.

(1) Test < all > your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

[rachelgomez1619]

I understand that the laptop is Stuck in a system update reboot loop.

Please perform the below steps and check.

Hard Reset:

1) Shutdown the computer.

2) Unplug all the Adapter and peripherals connected.

3) Remove the Battery. ( not for Built-in Battery computer )

4) Press and hold down the power button for 15 to 20 seconds.

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

Set BIOS default and restart:

Restart your notebook.
During startup, press F10 repeatedly until the BIOS menu is displayed.
Once the BIOS menu is displayed, press F9 to restore factory defaults.
Select Yes to confirm.
Press F10 to save changes and exit.
Select Yes to confirm.
The computer restarts using the default settings.

Greeting,

Rachel Gomez