HP Pavilion x360 14 Convertible PC 14m-dy0000 (23S37AV) Plastic rubber

[Sam431]

I currently have an HP Pavilion x360 14 Convertible PC 14m-dy0000 (23S37AV) and the small plastic rubber next to the hinger on the right side is falling off a bit. I am not sure what this piece is called specifically but wanted to ask on what I can do or what type of glue or material? I can use to put it steadily back on so it isn't going up constantly.

[Dilip_18]

@Sam431

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing Hinge issues with the HP Pavilion Notebook. It could be a hardware issue on the PC. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty product as well. Hence I encourage you to contact HP support for out of warranty service options.

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Follow the instructions below to reach them:  

1) Click on this link - https://support.hp.com/us-en/contact-hp 

2) Select your product type below.

3) Enter the serial of your device.  

4) Select the country from the drop-down.  

5) Select the chat or get phone number options based on your preferences.  

6) Fill the web form and proceed further.  

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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