• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion x360 Convertible 14-dh1xxx
Microsoft Windows 11

My laptop seems to be stuck in tablet mode not allowing touch pad or keyboard to function. All drivers appear to be up to date but following online instructions I don't seem to have a tablet mode toggle option available anywhere that is being recommended as the software operating is windows 11. 

1 REPLY 1
HP Recommended

Hi @Vidz1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out. I understand how inconvenient it is when your keyboard and touchpad stop working, especially if the system appears stuck in tablet mode.
 

Since you're using Windows 11, the traditional Tablet Mode toggle is no longer available in Settings, as Windows 11 handles this automatically based on device posture (like screen rotation or 360° hinge position).
 

Let’s try the following steps:

  1. Check Device Mode Detection
    • Rotate the screen back to the standard laptop position.
    • Wait a few seconds to see if the keyboard/touchpad reactivates.
       
  2. Restart Windows Explorer
    • Press Ctrl + Shift + Esc to open Task Manager.
    • Under Processes, find Windows Explorer, right-click and choose Restart.
       
  3. Update or Reinstall HID Drivers
    • Right-click Start > Device Manager
    • Expand Human Interface Devices and Keyboards
    • Right-click on related drivers and choose Update driver, or uninstall and restart the PC.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.