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‎06-02-2023 04:36 AM

HP Recommended

Hello.

I had  bought hp and after one week of usege the keyboard has blocked. (as usual like in tablet mode)

what ive done:

1. checked keyboard in bios and start menu - is working

2. reinstall drivers of keyboard

The problem is unsolved.

What should then i do?

Category:
1 REPLY 1

‎06-05-2023 08:09 AM

HP Recommended

Hi @A4B5,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing keyboard issues with your HP Pavillion 360 Converible 14-dy0xxx.

 

Please follow the steps from this document to restore the computer to previous point. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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