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Message 11 of 11
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HP Pen Control error message saying it is not compatible with computer (Spectre x360)

Hey all,

Noticed that there was an increase in activity. I thought I had already posted my solution but I guess not.

The fix for me was to do the firmware update and I think I also downloaded the driver.

You can go to https://support.hp.com/us-en/drivers to find the proper driver and firmware update for your laptop.

Make sure to do the firmware update first to see if that solves it. I don't remember since it's been a while back but I believe it was the firmware update alone that solved it.

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