It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
HP Recommended
I use HP Thunderbolt Dock G2 with my ZBook 15 G5 mobile workstation. It is attached as a self powered device attached to Thunderbolt Port 1.
When I open HP Performance Advisor Block Diagram, I can't get Thunderbolt 3 Controller details. When I click on it, nothing happens. No Error message at all. The controller is not sleeping when a device is attached to one of its ports. Can you please help?
I use the latest versions available:
BIOS Version: Q70 Ver. 01.07.00
HP performance Adviser Version: 2.1.3730.0 (5/23/2019)
HP Thunderbolt Software Package Software Version: 17.4.78.500
Thunderbolt Controller Driver Version: 17.4.78.21
Thunderbolt Controller NVM Firmware version: 35.00
Didn't find what you were looking for? Ask the community