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‎10-21-2023 10:46 AM

HP Recommended
Product: HP Notebook - 15s-du1034tu
Operating System: Microsoft Windows 11

Screenshot 2023-10-20 143243.png

Category:
2 people had the same question
2 REPLIES 2

‎10-24-2023 09:49 AM

HP Recommended

Hi @SU_MITS,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Have you installed any new applications or software?

 

Uninstall and reinstall HP support assistance. This should work. 

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎11-26-2023 11:41 AM

HP Recommended

Dear all, 

 

Now i found a resolution for optimizing errors in tune up check, the new version is not compatible as i observed with windows 11 and 10 as well so i downloaded the Legacy version and it is working now.

 

I would escalate this to HP Technical Team that there is some technical issue going on with new version of HP support assist and need to work out on it to resolve the issue so it can starts work to optimize the system without errors.

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