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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
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Accepted Solutions
HP Recommended
Welcome to the HP Community --
Not sure -- the names of the applications do make a difference.
HP Photos App - no such app under this exact name.
Perhaps you mean HP Smart application for Windows?
HP Smart supports scan, print, and various Shortcuts for managing / saving / printing data in supported Cloud storage services.
Photos App might refer to Microsoft Photos.
Photos works differently from HP Smart -- There are similarities in how the apps work when Microsoft Photos is used to open, view, and then print a photo file from your computer.
Requirements for Microsoft Photos are generally controlled by the permissions and settings in Microsoft Photos.
Google Photos is apparently a software or application for managing photos stored on your device.
I have not used it -- how have you "linked" Google Photos to the "photo app"?
What is the goal - that is, why is Google Photos linked to another app?
Which "App" is crashing?
What have you tried to correct the problem?
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References / Resources
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D6AV)
OR
Enter the device type and model name of your HP product
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community --
Not sure -- the names of the applications do make a difference.
HP Photos App - no such app under this exact name.
Perhaps you mean HP Smart application for Windows?
HP Smart supports scan, print, and various Shortcuts for managing / saving / printing data in supported Cloud storage services.
Photos App might refer to Microsoft Photos.
Photos works differently from HP Smart -- There are similarities in how the apps work when Microsoft Photos is used to open, view, and then print a photo file from your computer.
Requirements for Microsoft Photos are generally controlled by the permissions and settings in Microsoft Photos.
Google Photos is apparently a software or application for managing photos stored on your device.
I have not used it -- how have you "linked" Google Photos to the "photo app"?
What is the goal - that is, why is Google Photos linked to another app?
Which "App" is crashing?
What have you tried to correct the problem?
=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-
References / Resources
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D6AV)
OR
Enter the device type and model name of your HP product
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
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