HP Printer desk jet 2652 after set up everything work but no print

[anderson87]

Hp desk jet 2652 connect to internet wire  the printer working but no print no error number test and retest from hp scan doctor I believe community go to  pinpoint  the problem  and I appreciate  your help. I  hope find the  problem  thank you

[A_Gayathri]

Hi @anderson87,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you've set up your HP DeskJet 2652 printer successfully and it's connected to the internet, but you're experiencing issues with printing, there could be several potential reasons for this. 

Here are some troubleshooting steps you can try:

• Check Ink or Toner Levels: Make sure that your printer has enough ink or toner to print. Low ink levels can prevent printing.
• Verify Printer Connection: Ensure that your printer is properly connected to your computer via USB or wirelessly, depending on your setup. Sometimes, connectivity issues can prevent printing.
• Restart Printer and Computer: Sometimes, a simple restart can resolve temporary glitches. Turn off both your printer and computer, wait for a few minutes, and then turn them back on.
• Check Print Queue: There might be pending print jobs in the print queue that are causing issues. Open the print queue on your computer and cancel any pending print jobs.
• Update Printer Drivers: Make sure that you have the latest printer drivers installed on your computer. You can download and install the latest drivers from the HP website. Software and Drivers for HP DeskJet 2652 All-in-One Printer
• Run Printer Troubleshooter: Windows 10 includes a built-in printer troubleshooter that can help diagnose and fix printing problems. Go to Settings > Update & Security > Troubleshoot, and then select the Printer troubleshooter.
• Check Paper and Paper Tray: Ensure that there is paper in the paper tray and that it's properly aligned. Also, make sure there are no paper jams inside the printer.
• Check Printer Settings: Verify that the correct printer is selected in your printing preferences/settings. Also, ensure that the printer is not set to "Offline" mode.
• Reset Printer: Try resetting your printer to its factory default settings. This can often resolve various issues. Refer to your printer's user manual for instructions on how to reset it.

Refer to this document: HP DeskJet 2652 All-in-One Printer user manual

I hope this helps. 

Take care and have a good day.

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