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HP Recommended
HP Probook 440 G8
Microsoft Windows 10 (64-bit)

This version of Hp Support solution Framework appears to be incompatible with your operating system

1 REPLY 1
HP Recommended

Hi @SDVidwans

 

Welcome to HP Support Community!

 

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

 

Here's how you can resolve the issue with the HP Support Solution Framework being incompatible with your operating system on the HP ProBook 440 G8 running Windows 10 (64-bit):

Step-by-Step Solution

1. Download Drivers Manually

Instead of relying on the HP Support Solution Framework, you can manually download the correct drivers for your device:

 HP ProBook 440 G8 Drivers Download Page

 

  • On the page:
    • Select Windows 10 (64-bit) as your operating system.
    • Browse through the list of drivers (e.g., BIOS, chipset, graphics, audio, network).
    • Download and install the necessary drivers manually.

2. Uninstall Incompatible HP Support Solution Framework

If the current version is causing issues:

  • Go to Control Panel > Programs > Programs and Features.
  • Locate HP Support Solutions Framework.
  • Right-click and select Uninstall.

3. Install the Latest Compatible Version

You can try reinstalling the latest version of HP Support Solutions Framework:

HP Support Solutions Framework Download

 

  • Download and install it.
  • Restart your PC and check if the issue is resolved.

Alternative: Use HP Image Assistant

For a more automated driver management experience, consider using HP Image Assistant:

HP Business PCs - Using HP Image Assistant | HP® Support
This tool helps detect and install the latest drivers and updates for HP business notebooks like the ProBook series.

 

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

 

Thanks for being part of the HP Community!


Regards,
Max3Aj

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.