• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I have an HP Probook 6570b..

The brightness settings aren't working, if I do Fn+F9/F10 then it should increase the brightness but this one isn't.

If I recall correctly there is a "hotkey driver". But going to HP.com and letting it detect my laptop and list drivers, https://support.hp.com/us-en/drivers I can't see it at the moment.

 

I have Win10

 

I notice that for Win7 it has hotkey driver listed. But having installed it, it's not working.

 

Note- I can use win10 mobility controls brightness adjustm,ent there. And maybe autohotkey could solve it but anyhow. In Win7 there was a "hotkey driver" but it doesn't work on win10.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
3 REPLIES 3
HP Recommended

Hi:

 

See if the info I provided in the discussion below works for you...

 

Solved: Re: HP ProBook 4540s Brightness Keys not Working - HP Support Community - 8595156

HP Recommended

Thanks, that's exactly it!  The link you give works.

 

HP have really made an error by not having it on their site!

 

sp71790

TITLE: HP Hotkey Support
VERSION: 5.0.28.1
EFFECTIVE DATE: 7/9/2015
ENHANCEMENTS:
- Provides certified Windows 10 driver support.

 

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.