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‎12-01-2020 03:37 AM

HP Recommended
Product: HP Envy 17
Operating System: Microsoft Windows 10 (64-bit)

I have installed the whole Win10 new after an System-Error. But now I lost all my HP-Programs like the Software for DVDs, HP Audio Switch, etc. I read that it is possible to install this programs again with the HP Recovery Tool. But this Tool isn't also now installed on my Notebook. On the HP-Site could find to download and I would install only from official sites.

Does anyone knows how I can install the HP Programs agan?

 

Thank you for your help

3 REPLIES 3

‎12-01-2020 09:26 AM

HP Recommended

@ENVYcom 

What you read is inaccurate.  The HP Recovery Media does not simply install the HP stuff; instead, what it does is erase the ENTIRE drive, reformat it, recreate all the partitions, and repopulate them.  So you can not use it to simply reinstall the HP stuff.



I am a volunteer and I do not work for, nor represent, HP
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‎12-01-2020 11:51 AM

HP Recommended

Thank you for your information.

But does you know any kind of solution that I can become the HP-Software without to erase the whole disk?

I would be real happy if it would be possible to reinstall these software. 

 

Thank you

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‎12-01-2020 11:53 AM

HP Recommended

@ENVYcom 

I understand what it is you want to do -- and if there was a simple solution, I would have presented it to you.



I am a volunteer and I do not work for, nor represent, HP
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