• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-15-2021 12:54 PM

HP Recommended
Product: Mobile Workstation 8540w
Operating System: Microsoft Windows 10 (64-bit)

I am on the latest version of Windows 10.  I was somehow able to upgrade from Windows 7 to Windows 10 a few years ago with HP ProtectTools installed.  Now I am trying to uninstall it.  It is version 5.03.635.  I get an error 1001 while trying to remove it.  I believe I have deleted all of the other dependent applications.  I removed the disk encryption and anti theft applications, those are the only ones I could find.  Does anyone have any idea what error 1001 means?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.