HP QuickDrop for iOS crashes 100% of the time since last update (1.8.2)

[BEN2882]

I use my ipad to connect to my HP laptop and transfer files using HP QuickDrop. Ever since the latest update to version 1.8.2 the app crashes whenever I hit “share” on a pdf file that I transfer from my laptop to my ipad. The transfer works just fine but I can no longer share the file outside of the QuickDrop app which renders it useless. Has anyone else experienced this problem since the last update? I have uninstalled and reinstalled with no change. I’m running software version iPadOS 16.5.1 (20F75) on a iPad Pro (12.9-inch) (4th generation) model MXG02LL/A

[Rainbow23]

Hi @BEN2882,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number/product number(SKU number) of your HP Product (if you need help, click here for information on how to find your model number/product number).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc., on your public post.

- Let me know the complete issue that you are facing with the unit.
- Let me know the version of the operating system installed on the computer.
- Error messages (if any). 

Take care and have a great day ahead.

[DrainedPerson]

Hello 

Did you ever fix the issue or is it still a problem?