HP Risk Free Care Pack Rebate, no reponse no rebate

[d1chapman]

Same issue as many people ordered the HP Risk Free Care Pack Rebate.  I ordered the Care pack for my laptop back in Dec 2020, and submitted my required forms for rebate to the HP focus email in Jan 2024, Feb 2024 and March 2024, and never got any email response back, nothing, no rebate check in the mail. Now it is late may over 4 months from my initial rebate submission, I read all the horror stories online, some people say open up a BBB case, I will try to email the Focus team daily to get an update but it looks like I have been scammed out of the rebate. I recently bought an Acer, very dissapointed with HP.

[Raj_05]

Hi @d1chapman,

Welcome to the HP support community.

Thank you for posting your query, I will be glad to help you.

Please help us with your HP unit serial number Case ID (If any) or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4

HP Support