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‎11-13-2016 06:25 AM

HP Recommended
Product: ENVY 15
Operating System: Microsoft Windows 10 (64-bit)

Morning, is my first time wiyh this discussion. i'm SanjaySanjay from italy and i cannot use anymore hp simplepass. it function with pw start pc, but doesn't memorize anymore pw and username to start programs. Thankk you.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-14-2016 12:22 PM

HP Recommended

@SANJAYSANJAY

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I understand that you are having trouble using the HP simple pass software.

 

I’d love to help!

 

I recommend you to update your software and install the latest software from the below link.

 

sp71729 HP SimplePass V8.01.46A W7-W10 32/64bit

 

Setup the software after installation and test if it is working fine.

 

Let me know how it goes! Awaiting your reply!

 

Take care. Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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1 REPLY 1

‎11-14-2016 12:22 PM

HP Recommended

@SANJAYSANJAY

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I understand that you are having trouble using the HP simple pass software.

 

I’d love to help!

 

I recommend you to update your software and install the latest software from the below link.

 

sp71729 HP SimplePass V8.01.46A W7-W10 32/64bit

 

Setup the software after installation and test if it is working fine.

 

Let me know how it goes! Awaiting your reply!

 

Take care. Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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