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‎02-19-2021 12:39 PM

HP Recommended

https://support.hp.com/ie-en/document/c05820785

I'm not sure if it will work for your device but worth trying,  it's aimed at business class but does what support assist does too. 

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‎02-19-2021 12:41 PM

HP Recommended

I might have posted this twice, but, 

 

Try setting a manual ip and dns.

 

https://www.youtube.com/watch?v=5iRp1Nug0PU&t=111s

https://www.youtube.com/watch?v=9BD264pKWzc&t=3s

How to assign a static IP Address in Windows 10
How to assign a static IP Address in Windows 10
youtube.com/watch?v=5iRp1Nug0PU&t=111s
This video will show you how to assign a permanent IP address in Windows 10. First, right click on your network connection in the bottom right, and then choose the Network and Sharing Center option. In the window that pops up, choose the interface that you want to set a static IP address for. If ...
Change DNS To Google In Windows 10 | How to Set Up 8.8.8.8 DNS Server for Windows 10
Change DNS To Google In Windows 10 | How to Set Up 8.8.8.8 DNS Server for Windows 10
youtube.com/watch?v=9BD264pKWzc&t=3s
In this video How to Change DNS Server Settings on Windows 10 . So let us see How to change DNS settings on your PC running Windows 10. This video will also show What is My DNS Server IP. List of Free and Public DNS Servers: https://www.lifewire.com/free-and-public-dns-servers-2626062 This ...
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