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‎12-13-2016 04:45 AM

HP Recommended
Product: Elitebook8470P / Elitepad1000G
Operating System: Microsoft Windows 10 (64-bit)

Since I have upgraded to the latest version of HP SUPPORT ASSISTANT v 8.3.34.7 (Framework v 12.5.32.37; Configuration Files v 8.0.6493.1554) I have lost the ability to check for Updates.


Everytime I try to check for updates, I can only get the green checkmark on the "Connecting to HP servers" step; all the others have an error checkmark (grey cross).


I have tried to uninstall HP SUPPORT ASSISTANT and reinstall it on both my machines (HP Elitebook 8470p; HP Elitepad 1000 G2) and the error is the same.


Does anyone knows how to fix this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-16-2016 02:28 AM

HP Recommended

This issue was fixed with today's update for HP Support Assistant v 8.3.50.9

View solution in original post

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1 REPLY 1

‎12-16-2016 02:28 AM

HP Recommended

This issue was fixed with today's update for HP Support Assistant v 8.3.50.9

Was this reply helpful? Yes No
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