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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-eu0000 IDS Base Model
Microsoft Windows 11

Does anyone ever get the service pack rebate?  I have submitted my claim now twice with nothing back and I am starting to think it's a scam.  I refuse to call multiple phone numbers multiple times like many people on the internet or saying they had to do.  

 

And how do you get a scan code for a service pack purchase???  I have the emails showing i bought it and paid for it.

 

I have bought so many HPs over the years and I am disappointed in them.  If this does turn out to be a scam I will never buy HP again. 

1 REPLY 1
HP Recommended

@tsfrance, Welcome to the HP Support Community 

  

I understand you are facing an issue with regards to the service pack. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support 

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