HP Simplepass Software

[SARColbert]

Hi,

After resetting my notebook I no longer have HP simplepass installed so the fingerprint scanner / biometric log won't work.

I've tried to find somewhere on the HP website to download simplepass from but can't see anything. Is there a link available? The website can't find any software / drivers for the notebook either.

Thanks

[Dragon-Fur · Accepted solution]

@SARColbert

There is apparently a current issue with the Drivers page for the system.  We haver reported the issue for this system and others that are affected.

The following Validity Driver is rated for your system type and is rated for Windows 8.1 (should be sufficient for running with Windows 10):

sp58900 Validity Sensor V4.4.234.0 W8-W8.1

There are two different Series / main versions of the HP SimplePass program.

The original / AuthenTec version of the program:

sp63224 HP SimplePass V6.0.100.276 Win7-8

The Softex version of the program:

sp75196_HP_SimplePass_V8.0.1.53A_W7-W10 32/64bit

Commentary

The older AuthenTec Series 6 HP SimplePass is no longer supported, the company that wrote the program is no longer in business.  Nonetheless, the program is robust and well written -- it may still run in Windows 10.

The newer program is written by Softex; (Series 😎 HP SimplePass is supported in Windows 7 through (and including) Windows 10.

The two Series of SimplePass are NOT compatible with one another; they cannot be on the computer at the same time.

Series 8 HP SimplePass is NOT an upgrade to the older Series 6 program.

IF you were previously using the AuthenTec Series 6 HP SimplePass

AND if you have a website / password Export of your webcards (filename.tsd),

then you might wish to try reinstalling Series 6 (version 6.0.100.276).  The program may -- or may not -- function in your existing Windows 10 environment.

If you do not have an Export of your webcards (filename.tsd)

and / or if you were previously using Series 8 HP SimplePass (that is, some version 8.x of the program),

then you should install the Softex Series 8 HP SimplePass program.

If you were previously using Series 6 HP SimplePass and the program will not run in your current Operating System, then you must switch to Series 8 HP Simplepass. 

If you switch to Series 8 HP SimplePass:

• You must remove Series 6 HP SimplePass Programs and Features >
• Reboot and log in >
• Install Series 8 HP SimplePass >
• Reboot and log in >
• You must start from scratch and create new "webcards", that is, website userids and passwords, for each of your logins.

If you install Series 8 HP SimplePas,

AND you if have a Vault Export of your websites / passwords (filename.opi),

then (to recover your website logins) you can Import that Vault backup after you install the Series 8 HP SimplePass program.

Help, suggestions, and examples:

Instructions to Upgrade HP SimplePass

Read the first page: Dragon Document Guidelines

Sections of interest include:

• Order of Events is important
• Change Sign-In Options
• Procedure - Update / (Re) Install HP SimplePass
• Switch HP SimplePass Series (6 to 8 or 8 to 6)

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