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HP Software Framework not installed

HP Recommended
HP Notebook 480
Microsoft Windows 10 (64-bit)

Trying to use hotkeys, keep getting message: 

Alert says:
Error: HP Software Framework is not installed in the System.

For manual instalation please download and install from the link -
NOTE: Restart system after installation.

But the link goes to page not found. Where can I find the software?

Level 21
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Message 2 of 3
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HP Recommended



The only suggestion I can offer, would be to install the HP support assistant software from the link below and that will automatically install the HP Software Framework, because the HP support assistant software needs that application to run as on the orange download button on the upper right side of the webpage.



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Level 16
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Message 3 of 3
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HP Recommended


I did not try to go further
but if i click the link you gave it works
If it still doesn't work, try right click open in a new window
If nothing either try another internet browser
in picture I have this:

Capture d’écran 2020-10-14 192441.png

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

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