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‎07-13-2022 07:56 AM

HP Recommended

Why I do have "HP Inc - SoftwareCompnent" updates listed in the optional windows updates but nothing shown in HP Support Assistant?  Where can I find descriptions for the Windows Optional updates.   I.E. "HP Inc - SoftwareCompnent - 1.45.3033.0"

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2 REPLIES 2

‎07-13-2022 09:10 AM - edited ‎07-13-2022 09:11 AM

HP Recommended

Some HP software updates are now being delivered through Windows Update rather than through HP Support Assistant. Unfortunately, Windows Update often doesn't show what the software component is that the optional update relates to.

 

Your particular optional update (1.45.3033.0) is for the HP Application Enabling Services driver.

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‎08-23-2022 11:31 AM - edited ‎08-23-2022 11:32 AM

HP Recommended

Is there an online list that can be referenced for what these software component updates are? The latest I have is 1.45.3053.0 but no explanation in MSFT optional update. I searched on hp website but could not find out what this is.

 

My 2020 HP Envy 17" (under warranty until June 2023) has the USB 3.0 ports not working problem. The ones on the right side have never worked since I purchased the device during the pandemic. I put in several support tickets with HP since then but have gotten no solution. My laptop is completely current with software, drivers, and firmware updates from HP and MSFT and is well-maintained. I keep hoping that one of these software component updates will fix that issue as others have reported it too.

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