HP Spectra touchpad failure

[KJDavis]

I have run a EUFI diagnostic on my HP Spectra for my touch screen and keypad  and it has failed , I followed all advice on the internet but still not working

[Garp_senchau]

@KJDavis, Welcome to HP Support Community,

Thank you for posting your query.

Could you please share the failure IDs with me in a private message? I'll review them and suggest possible troubleshooting steps to assist you further.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.

You can use this link as well:

Private Messages - HP Support Community

Take care and have a good day. 

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Regards,