cancel
Showing results for 
Search instead for 
Did you mean: 
lejolo
New member
5 2 0 0
Message 1 of 6
252
Flag Post

HP Spectre 360 camera reverses image

HP Recommended
Spectre 360
Microsoft Windows 10 (64-bit)

Can’t change camera aspect _ no way to flip to portrait or landscape or mirror

5 REPLIES 5
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,593
Message 2 of 6
Flag Post
HP Recommended

@lejolo,

 

I reviewed your post and I understand that you are unable to change the camera image.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

Open settings and look for two boxes for flip horizontal and flip vertical if you don’t have a mirror image button. uncheck and check the boxes and you will see the image reverse.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

0 Kudos
lejolo
Author
New member
5 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Checked settings - no flip links for horizontal / vertical nor landscape / portrait nor reverse but when I turned on camera today it was actually showing correct image so that background images or texxt was no longer reversed.     ???

 

Different problem today was that using video record it took several attempts to save completer recording  First few time saved video was just the first 1 second. 4th attempt actually saved the whole recording.       ???

0 Kudos
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,593
Message 4 of 6
Flag Post
HP Recommended

@lejolo,

 

In which application are you using the webcam?

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
lejolo
Author
New member
5 2 0 0
Message 5 of 6
Flag Post
HP Recommended

I  have been using it to record and discovered the camera was showing a mirror image rather than a true image but when I used it on  Zoom I was able to reverse the image as one of the options. Today I found the image correct when recording video just using the camera app.

0 Kudos
Echo_Lake
HP Support Agent
HP Support Agent
23,520 23,478 1,066 1,098
Message 6 of 6
Flag Post
HP Recommended

@lejolo

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

ECHO_LAKE
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation