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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-15-2019 10:14 AM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

With my Spectre x360, I bought HP Spectre USB-C Travel Dock (2SR85AA). 

a) the Travel Dock does not work properly with Slim Travel Power Adapter (3PN48AA). It quits charging the Spectre after about 10 minutes. A restart of the Spectre and it works again for about 10 minutes ... The Dock works fine with the Power adapter which came with the Spectre ...

 

b) When i plugin the Docking station, while the system is running, I get a warning that the latest USB Device is not recognized by Windows ...  and indeed in the Device Manager i find an "Unknown USB Device (Device Descriptor request failed) - and properties show no installed Driver ... BUT the Dock seems to work fine. 
--> is there any Driver out there to get rid of the Warning?

Any support is appreciated.

Matto62

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