HP Spectre keyboard settings

[Alita_01]

I bought a laptop with a chinese keyboard.
I use the english as my language standard.
I can't convert the 2nd fn to match the keyboard.

Could you help me to fix it?

[Alita_01]

I would like to get the support from HP to solve or to guide me on this issue.
I shared my keyboard on the image. 

How could I know the keyboard type and how to make the configuration to all functions?
When I press shift+ 8 should be (, but in reality appears *
These are happening to all .

Please, help me to make the correct configuration

[Max3Aj]

Hi @Alita_01, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Your laptop keyboard has a Chinese layout, but you're using English as your primary language. This can cause mismatches between key inputs and expected outputs.

Steps to Identify and Configure the Correct Keyboard Layout

1. Identify the Keyboard Layout

• From the image, your keyboard appears to be a Chinese (Simplified) - QWERTY layout.
• To confirm, go to:
  • Windows Settings → Time & Language → Language & region.
  • Under Preferred languages, check the installed keyboard layouts.

2. Change the Keyboard Layout

Check your current layout

• Press Win + Space to cycle through installed layouts.
• Or go to Settings → Time & Language → Language & region.
• Click English (United States) or your preferred language.
• Under Keyboards, ensure US Keyboard is selected.

Add the Correct Keyboard Layout (If Needed)

• Click Add a keyboard and select United States (US).
• Remove any Chinese layout if it's interfering.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support