-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- HP Spectre x360 Convertible 13 - one of the USB C is not wor...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

05-28-2020 06:45 AM
Product: HP Spectre x360 Convertible 13
Operating System: Microsoft Windows 10 (64-bit)
My HP Spectre has 2 USB C (thunberbolts) but only 1 is working. I cannot use the other to do anything, when i try and use it nothing happends and the it stops the working USB from responding....
I have ran diagnostics, no issues to show. I have uninstalled and reinstalled and treid the power rest. does not resolve... please help!
Model HP Spectre x360 Convertable 13-ap0010na
prod ID 5EQ43EA#ABU

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.