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08-28-2022 03:36 PM
I very recently bought a HP Spectre 13.5" laptop for general use, but I also require it for gaming. The specs are very good and don't cause any problems, as it has a 12th gen i7 and SSD storage. I mainly play osu! on it, which is a fast-paced rhythm game. Through this, I found that my laptop has consistent input latency of about 40 milliseconds, which is deadly for enjoying gaming. I have a clean install of Windows 11, and I've tried experimenting with every solution I could find on the internet to reduce input latency to no avail. Latency this high is beyond frustrating, especially when everything else performs completely normally. How do I fix this?
08-28-2022 07:36 PM
Sorry to hear that you are having problems ... I would like to help you.
I want the check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> copy/paste to following key/value pairs:
System SKU ( equals HP product number (p/n) )
(2) Start windows <device manager>
- Expand <Mice and other pointing devices>
- Expand <Human Interface Devices>
- Expand <Disk drives>
- Expand <Display adapters>
- Expand <Network adapters>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(3) Please report your results
08-28-2022 09:44 PM
OS Name: Microsoft Windows 11 Home
Version: 10.0.22000 Build 22000
System Model: HP Spectre x360 2-in-1 Laptop 14-ef0xxx
System SKU: 66B40UA#ABA
BIOS Version/Date: Insyde F.05, 6/14/2022
Hopefully these are useful. Big thanks for putting in the time to help.
08-29-2022 04:40 AM
Please follow instructions ...
(1) Download and install BIOS Update
HP Notebook System BIOS Update (Intel Processors)
|F.15 Rev.A||10.7 MB||Aug 2, 2022||Download|
Why should you install the update ?
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
(3) Let BIOS be installed until it's completely done !
(4) Download and install/update
Intel Chipset Installation Utility and Driver
|10.1.18950.8298 Rev.A||0.5 MB||Aug 5, 2022||Download|
Intel Gaussian and Neural Accelerator Driver
|3.00.00.1400 Rev.A||0.5 MB||Apr 22, 2022||Download|
Intel Image Process Unit
|63.22000.3.7761 Rev.A||98.6 MB||Aug 5, 2022||Download|
Intel Innovation Platform Framework Processor Participant Driver
|1.0.10705.25772 Rev.A||37.0 MB||Apr 22, 2022||Download|
Intel Management Engine Interface (MEI) Driver
|222.214.171.124 Rev.A||2.8 MB||Aug 5, 2022||Download|
Intel Platform Power Management (PPM)
|1001.20211217 Rev.A||0.5 MB||Apr 22, 2022||Download|
Intel Serial IO Driver
|30.100.2148.1 Rev.A||0.7 MB||Aug 5, 2022||Download|
(6) Download and install/update
Intel High-Definition (HD) Graphics Driver
|126.96.36.1994 Rev.A||522.5 MB||May 10, 2022||Download|
(7) Update wireless driver:
- Download and install
(8) Reboot and test
(9) Please report your results
08-31-2022 11:26 AM
My options are exhausted. I recommend the following:
HP warranty valid -> Contact HP Support for service repair
HP warranty expired:
You should have it serviced by a professional notebook (chip level) repair store.
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