HP Spectre x360 Input Latency

[bweedon]

I very recently bought a HP Spectre 13.5" laptop for general use, but I also require it for gaming. The specs are very good and don't cause any problems, as it has a 12th gen i7 and SSD storage. I mainly play osu! on it, which is a fast-paced rhythm game. Through this, I found that my laptop has consistent input latency of about 40 milliseconds, which is deadly for enjoying gaming. I have a clean install of Windows 11, and I've tried experimenting with every solution I could find on the internet to reduce input latency to no avail. Latency this high is beyond frustrating, especially when everything else performs completely normally. How do I fix this?

[ub6424]

Hello @bweedon 

Sorry to hear that you are having problems ... I would like to help you.

I want the check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

(2) Start windows <device manager>

- Expand <Mice and other pointing devices>

- Expand <Human Interface Devices>

- Expand <Disk drives>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

(3) Please report your results

[bweedon]

OS Name: Microsoft Windows 11 Home

Version: 10.0.22000 Build 22000

System Model: HP Spectre x360 2-in-1 Laptop 14-ef0xxx

System SKU: 66B40UA#ABA

BIOS Version/Date: Insyde F.05, 6/14/2022

Hopefully these are useful. Big thanks for putting in the time to help. 

[ub6424]

Hello @bweedon 

Please follow instructions ...

(1) Download and install BIOS Update

HP Notebook System BIOS Update (Intel Processors)

F.15 Rev.A

10.7 MB

Aug 2, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update. 

"

(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Download and install/update

Intel Chipset Installation Utility and Driver

10.1.18950.8298 Rev.A

0.5 MB

Aug 5, 2022

Download

Intel Gaussian and Neural Accelerator Driver

3.00.00.1400 Rev.A

0.5 MB

Apr 22, 2022

Download

Intel Image Process Unit

63.22000.3.7761 Rev.A

98.6 MB

Aug 5, 2022

Download

Intel Innovation Platform Framework Processor Participant Driver

1.0.10705.25772 Rev.A

37.0 MB

Apr 22, 2022

Download

Intel Management Engine Interface (MEI) Driver

2210.2.80.0 Rev.A

2.8 MB

Aug 5, 2022

Download

Intel Platform Power Management (PPM)

1001.20211217 Rev.A

0.5 MB

Apr 22, 2022

Download

Intel Serial IO Driver

30.100.2148.1 Rev.A

0.7 MB

Aug 5, 2022

Download

(5) Reboot

(6) Download and install/update

Intel High-Definition (HD) Graphics Driver

30.0.101.1934 Rev.A

522.5 MB

May 10, 2022

Download

(7) Update wireless driver:

- Open -> Windows 10 and Windows 11 Wi-Fi Drivers for Intel Wireless Adapters

- Download and install

(8) Reboot and test

(9) Please report your results

[bweedon]

I carried out all of these updates as you recommended, but the issue persists. Are there any other possible ways of fixing this input latency problem? If anything is unclear, I'd be happy to clarify. Thanks again for your patience.

[ub6424]

Hello @bweedon 

My options are exhausted. I recommend the following:

HP warranty valid -> Contact HP Support for service repair

HP warranty expired:

You should have it serviced by a professional notebook (chip level) repair store.

Good luck