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‎12-21-2020 06:53 PM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Hello, I recently reformatted my laptop (HP Spectre x360) and reinstalled Windows 10. Prior to the reimage, Windows Hello worked fine with my camera. Now it does not and under Windows Hello said it can't find a camera compatible with Windows Hello Face, despite being able to use the web camera in other apps. I have followed all the instructions listed here - https://support.hp.com/in-en/document/c05873680 including trying to uninstall my IR camera driver, but there's no driver listed for the camera in any of the sections but particularly in keyboard, mouse, and input, I've uninstalled. I have also reset TPM  per the instructions with no luck. Any help would be appreciated. Thanks!

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