Hi@ksidirop, Welcome to the HP Support Community!
The notebook needs to be checked by taking remote access so that get to know it's a software issue. Hences BIOS update will not downgrade any drivers
I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!