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HP Recommended
HP Spectre x360 Convertible 13
Microsoft Windows 10 (64-bit)

Hello,

I have an issue with touchpad on my Spectre x360 for about 2 month. It is always disabled after waking up laptop from the sleep.

There is no way to enable it (double tap on top left corner). The only way is to open ClickPad settings and click on Deactivate ClickPad, Activate ClickPad and then Restore device settings (in that order), or sometime jus Restore settings is enough.

I am not changing any touchpad setting prior putting laptop to sleep.

Restart of computer will not help.

 

I've tried to reinstall touchpad drivers to versions which are available for my laptom on official drivers site - version 19.0.12.98 Rev.A and 19.3.31.31 Rev.A.

I've also tried to reinstall Windows 10, so now I have fresh install with 19.0.12.98 Rev.A drivers and still have this issue.

 

Any advice on that?

Thanks!

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