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Locked

‎05-04-2020 11:13 AM

HP Recommended
Product: HP Stream

We can not log into my daughters HP Stream laptop.  She has forgotten the password to login to the actual computer and now with COVID19 and at home learning, I really need this computer.  How can I change the password or reset everything.  There is nothing important saved in the computer.  PLEASE HELP!

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1 REPLY 1

‎05-04-2020 11:43 AM

HP Recommended

@TeacherMom2

 

  Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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