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ashleab123
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HP Stream Windows 10, version 1511, microsoft store apps no compatible

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HP Stream 11 roo8tu
Microsoft Windows 10 (64-bit)

Hi, I have recently bought a second hand HP Stream, 11 roo8tu for my daughter. However I am having trouble with the Microsoft Store I am unable to download any apps, error message "This app is not compatible with this device" this message comes up on every time. Its is running Windows 10 version 1511.

From what google says I need to update Windows as this version is no longer supported by Microsoft Store, hence the error........however  due to HP Stream  minimal storage, ive been unable to update to the next version.

I have very limited knowledge in IT, so forgive me if my question doesn't make sense or is common sense.....

 

Is there a way I can I upgrade to Windows 10, higher version without having enough internal storage?

OR

Can I uninstall Windows 10 & Install Windows 8 to make Windows compatible with the Microsoft store?

 

Thank you

 

 

 

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WAWood
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@ashleab123 

You can't "uninstall" Windows; you replace it with a different version.  The Stream does not have enough internal storage to do a full version Upgrade; instead, you have to install from scratch.

 

1) Use this link and another PC to download and create Win10 install media: https://www.microsoft.com/en-us/software-download/windows10

2) Insert that into your Stream, boot from it, and run through the installation. When you get the window asking for a product key, look down near the bottom of the window for the link you can click to skip that step.

 

3) When done (the PC may restart several times) and you boot into Windows and you get back online, it will contact the MS activation servers and automatically reactivate Win10.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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