• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-02-2021 01:29 PM

HP Recommended
Product: HP Pavilion Gaming 15-dk0xxx
Operating System: Microsoft Windows 10 (64-bit)

I too am having the same issue trying to install HP Support Assistant after re-installing Windows 10. I tried using User Account Control and turning it off. Same result when I tried to even install it. And I do not even have it pre-installed either. I have seen some members of the community having this same issue as I and I feel bad for them. 

5 REPLIES 5

‎03-03-2021 04:05 PM

HP Recommended

Hi @OmegaEye2032 - Please make sure you install all your Windows Updates because you need a an HP update called "Application Enabling Services". Once it's installed HP Support Assistant will work normally.

Was this reply helpful? Yes No

‎03-03-2021 05:23 PM

HP Recommended

I do not see it in my Windows Updates. I recently had to do a re-install of Windows 10 because of some apps and programs are blurring inwards.

Was this reply helpful? Yes No

‎03-04-2021 11:43 AM

HP Recommended

I know that I got a reply yesterday about installing an HP Update called "Application Enabling Services". Anyway. My Windows 10 is already up to date and I do not see anything regarding said hp update. Is there a download link that I can use?

Was this reply helpful? Yes No

‎03-07-2021 11:15 AM

HP Recommended

I have figured it out. The only way to get HP Support Assistant to work for me was to re-install Windows. But I had to reset everything including removing all of my personal files. But if you are going to re-install Windows after resetting everything, make sure that you backup your personal stuff first. So that's what I did and HP Support Assistant as well as the Application Enabling Services now works.

Was this reply helpful? Yes No

‎03-08-2021 11:00 AM

HP Recommended

That's great @OmegaEye2032 . I'm very happy to see you found a work around and preserved your application enabling driver! Kudos!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.