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‎11-19-2021 04:43 AM

HP Recommended
Product: Omen 15-en1000na QHD Gaming Laptop NDIVIDA GeForce RTX 3070
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

I just received my laptop but have ran into an issue that I would appreciate your help with.

 

HP Support assistant look to be telling me there are 2 updates for my machine. I click the button and it says i need to restart my laptop which I do. When my laptop reboots the number 2 above updates is still there and it asks me the same again about restarting my laptop when i click it. So it's just an endless loop and it doesn't seem as if the updates are being applied. 

 

Can anyone help with this?

Thanks

Luke

 

HPSA Updates not being applied.PNG

Category:
1 REPLY 1

‎11-19-2021 07:51 AM

HP Recommended

Hello
look, what updates are we talking about?
And version shown
See if you find the version you have installed in the computer
and also check if available here.

https://support.hp.com/us-en/drivers/selfservice/omen-15.6-inch-gaming-laptop-pc-15-en1000/210037135...
do nothing give me the information

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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