• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-03-2023 03:09 PM

HP Recommended
Product: HP Notebook - 15-db0001nt
Operating System: Microsoft Windows 10 (64-bit)

I can't use the Performance Tune up in HP Support assistant. It keeps saying "Hp.Bridge.Client.BusinessLogic.PerfTuneupNativeBL.PerformanceDiagnosticPackage" can't be found. I tried reinstalling HPSA too.

Category:
2 REPLIES 2

‎02-03-2023 03:52 PM - edited ‎02-03-2023 03:53 PM

HP Recommended

@A_Certain_Weeb,

 

Welcome to our HP User Forum!

 

Please follow the troubleshooting steps as outlined in this link under: "Fix problems related to HP Support Assistant" (especially uninstalling and reinstalling HP Support Assistant): HP PCs - Using HP Support Assistant (Windows) | HP® Customer Support.

 

Kind Regards,

 

NonSequitur777


Was this reply helpful? Yes No

‎02-04-2023 07:39 AM

HP Recommended

Didn't work, still experiencing the issue.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.