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‎12-26-2019 11:25 AM

HP Recommended
Product: HP Spectre x360 Convertible 15-df1xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello, why am i not being able to download these other updates that have the O with a line in it?Capture.PNG

1 REPLY 1

‎12-28-2019 03:25 PM

HP Recommended

@Mehdi13
Thank you for posting on the HP Support Community.

 

If you are having problems updating the HP Support Assistant or downloading and installing updates through HP Support Assistant, download and install the latest version of HP Support Assistant from the HP Support Assistant website.

 

If problems persist, make sure your Internet access is working correctly (that is, you can browse the Internet and view Web pages), and the installed security software (firewall) is not blocking the updates to HP Support Assistant.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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