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HP Recommended
HP Pavilion Gaming - 15-ec0014nt
Microsoft Windows 11

i upgraded windows 10 to 11 and i am in windows insider beta channel. after i have this error.i think error reason is insider program but i dont want to go back w 11 alpha.  i need the solution. sorry for bad english.

aliarslanv_0-1653812323378.png

 

1 REPLY 1
HP Recommended

@aliarslanv 

 

Welcome to the HP User Community.

 

You do not have to abandon the Operating System version you want to run.

 

There are not any HP drivers or software for Windows 11 on this system.

Reference: 

Category Software and drivers for HP Pavilion Gaming - 15-ec0014nt 

 

The HP Support Assistant cannot reconcile the error - it does not understand that there are no updates for your version of Windows (Windows 11).

 

Do not use the HPSA to update your HP drivers and software.

 

If you want to leave the HP Support Assistant installed,

If you have not already done so,

Switch OFF the automatic updates setting in the HP Support Assistant.

 

Your machine is now dependent on Windows for Updates.

This is generally not a bad thing.

 

Example - HP Support Assistant - Application - Settings

HPSA_App_Settings_Auto-Updates_4HPSA_App_Settings_Auto-Updates_4

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion Gaming - 15-ec0014nt 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.