cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cammac49
Level 2
10 5 0 4
Message 1 of 1
107
Flag Post

HP Support Assistant Version 9

‎03-26-2021 11:59 AM

HP Recommended
Product: HP Laptop 15
Operating System: Microsoft Windows 10 (64-bit)

Can anyone tell me why the HP Support Assistant version 9 OR the HP Support Assistant app from the windows store won't work with this 2 year old HP computer updated with the latest Windows 10? The Store app starts but hangs with error message "Application enabling services are unavailable". The HP SA webpage states that "During setup, selected new HP PC models running Windows 10 will receive version 9. All other PC models will receive version 8".  Any help would be greatly appreciated. I have seen other posts from a HP admin...that doesn't work on this machine.

Reply
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation