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Windows 11 Support Center. -
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- HP Support Assistant cannot sign in

Create an account on the HP Community to personalize your profile and ask a question
12-18-2020 11:53 AM
when I try to sign in to HP Support Assistant I put my e mail address and password then sign in. It asks would you like to be kept sign in and I answer yes. It goes back to sign in and the process starts again. It appears to be in a never ending loop
12-18-2020 02:40 PM
One idea
HP Support Assistant requires you use your HP Account.
Check at the HP Account site to make sure your credentials are correct.
HP Account - Login / Dashboard
Note: Log into your HP Account if / when you need central access to your device information, including the ability to update your personal information.
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