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Taffy0872014
Level 4
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HP Support Assistant - does it support HP printers

HP Recommended
HP ENVY NOTEBOOK 15 - AH151
Microsoft Windows 10 (64-bit)

I think the revamped Support Assistant is brilliant - especially for drivers where it checks your PC, rather than give you a list of driver updates for your model, as the old website-based Driver Update checker did.

 

It has an "Add a device" facility but it doesn't find my HP DCP_J315W printer, connected via wireless.

 

Does Support Assistant support printers?

 

edited 08:07: typo

New Envy 15-AH151sa Win10 IE11
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banhien
Level 19
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Hi,

 

Yes it does as shown:

 

               HPassistant.png

 

But your printer may not support this.

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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banhien
Level 19
Level 19
94,749 93,406 12,276 26,107
Message 2 of 3
Flag Post
HP Recommended

Hi,

 

Yes it does as shown:

 

               HPassistant.png

 

But your printer may not support this.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

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Taffy0872014
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another 'missed this - sorry - resolved - thank you"!!!

New Envy 15-AH151sa Win10 IE11
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