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- HP Support Assistant does not find my own device

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04-07-2021 09:23 AM
Product: HP Pavilion x360 Convertible 15-br1xx 2ZH47EA#ABD
Operating System: Microsoft Windows 10 (64-bit)
I accidentally removed my own device, i.e. my notebook in the HP Support Assistant. When I tried to add it again, the assistant could not find my notebook. Entering the product and serial number directly did not help either.
Then I de-installed and reinstalled the HP Support Assistang. That didn't help either.
Can somebody help?
Thank you!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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