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HP Recommended
HP Pavilion dv6-2150us Entertainment Notebook PC
Microsoft Windows 10 (64-bit)

HP Support Assistant keeps downloading year old messages that I have deleted. Pavilion 2150.

1 REPLY 1
HP Recommended

Hello @cga632 

 

(1) Close the HP Support Assistant software, if it's running

(2) Uninstall your current HP Support Assistant software

(3) Reboot your notebook

(4) Install again:

https://support.hp.com/us-en/help/hp-support-assistant

(5) Reboot your notebook

(6) Start HP Support Assistant to check/update

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

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