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HP Support Assistant showing different alerts for different computers

HP Recommended
HP Spectre Pro x360 G2
Microsoft Windows 10 (64-bit)

I have an HP Spectre Pro x360 G2 laptop and an HP EliteDesk 800 G2 SFF desktop on my HP Support Assistant account.


When I log into my laptop, no update or messages for it, but shows 4 updates for the desktop.

When I log into the desktop, no updates or messages for it, but shows one message for the laptop.


Why are they not talking to each other?


Please advise. Thank you.

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